A BOSS drives his or her employees...
A LEADER coaches them.
A BOSS depends on their authority for respect...
A LEADER depends on goodwill.
A BOSS inspires fear...
A LEADER generates enthusiasm.
A BOSS says "I..."
A LEADER says "We..."
A BOSS places blame for any breakdowns that occur...
A LEADER fixes those breakdowns.
A BOSS may know how it's done...
A LEADER shows people how it's done.
A BOSS uses people.
A LEADER develops people.
A BOSS takes credit for others' work.
A LEADER gives credit where it is due.
A BOSS commands.
A LEADER asks.
A BOSS says "Go!"
A LEADER says "Let's go!"
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